LEGAL NOTICE

Please carefully review these Terms and Conditions.

These Terms and Conditions govern your usage and access of this Website. By accessing or using this Website, you agree to adhere to these Terms and Conditions as well as any additional guidelines, restrictions, or rules that may be posted in relation to specific sections or services of this Website. Any such additional guidelines, restrictions, or rules are considered part of these Terms and Conditions. The Quality Boxes reserves the right to modify this Website and these Terms and Conditions at its discretion, without prior notice. It’s recommended to review these Terms of Use whenever you visit the Website.

COPYRIGHTS AND TRADEMARKS

You are solely responsible for using Content in conjunction with other images, graphics, text, or materials incorporated into your Products. You affirm that you will not include any copyrighted work, trademark, service mark, design, image, or text owned by a third party in your Products unless you have obtained the necessary authorizations from the rightful owners. You guarantee that your Products do not violate the rights of any third party, including copyright, trademark, privacy, or publicity rights, and will not defame or libel any third party. Furthermore, you confirm that you possess all necessary permissions, rights, and authority to place orders and allow The Quality Boxes to produce the Products on your behalf.

CUSTOMER CONTENT

You bear full responsibility for using Content combined with other materials in your Products. You agree not to incorporate any content, text, image, trademark, service mark, or copyrighted work of a third party in your Products without obtaining proper authorizations from the owners. You warrant that your Products do not infringe upon the rights of any third party, including copyrights, trademarks, privacy, or publicity rights, and will refrain from defamatory or libelous content. By placing an order on this Site, you assure that you possess all requisite permissions, rights, and authority to place the order and empower TheQualityBoxes.com to produce the Products on your behalf.

All Content, including information, data, graphics, text, messages, photographs, and other materials, is solely the responsibility of the individual who generated such Content. You assume full responsibility for any Content you transmit via the website. You commit to comply with local regulations regarding online behavior and acceptable Content. The website should not be used to upload, post, or transmit any indecent, illegal, or infringing content, or any content that violates the intellectual property rights of TheQualityBoxes.com or any third party. TheQualityBoxes.com does not exercise control over Customer-posted Content and does not guarantee the accuracy, integrity, or quality of such Content. TheQualityBoxes.com is not liable in any way for offensive, indecent, or objectionable Content that you might come across.

You accept responsibility for safeguarding your password and controlling access to your registered account. All activities or orders conducted through your registered account are your responsibility. By placing an order using your password, or by authorizing someone else to do so, you grant TheQualityBoxes.com a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, create derivative works, display, sublicense, and store the Content for designing or processing print orders. You acknowledge that TheQualityBoxes.com has the right (though not the obligation) to remove any Content violating the terms of service or deemed objectionable. TheQualityBoxes.com may retain and disclose Content as required by law or to:
• Comply with legal procedures.
• Enforce the terms of service.
• Respond to claims of Content infringement.
• Protect the rights, safety, or property of TheQualityBoxes.com, its users, and the public.

DESIGN FILES

Design files provided by TheQualityBoxes.com will have a resolution of 72 DPI (low resolution). For higher resolution design files, kindly contact Support@TheQualityBoxes.com for a quote.

CUSTOMER SUBMITTED ARTWORK

All artwork, images, and designs should be submitted in CMYK format with a minimum resolution of 300 DPI. TheQualityBoxes.com is not liable for color changes resulting from the conversion of RGB to CMYK color modes. TheQualityBoxes.com is also not responsible for fuzzy, distorted, or pixelated images due to customer-provided artwork.

PROOFING & MATCHING

Customer approval of final artwork and job specifications is required for all print jobs. Once an order is placed, final artwork proofs and a job specification sheet will be sent via email. Customers are responsible for verifying all details in the specification sheet, including delivery dates and production speed, and confirming accurate inclusion of customer requirements. TheQualityBoxes.com is not liable for specifications or requirements beyond what’s noted in the final specification sheet. It’s the customer’s responsibility to review the final artwork proof for design and spelling accuracy.

TheQualityBoxes.com is not responsible for design or spelling issues not identified and communicated promptly. The design file and job specifications will be used for production upon approval. TheQualityBoxes.com is not liable for color matching or ink density in screen proofs approved by customers. Screen proofs indicate layout, image placement, text accuracy, and design elements, not color or density. TheQualityBoxes.com will endeavor to match gradient density for each color in a duo-tone. Final appearance of a duo-tone is not TheQualityBoxes.com’s liability unless a color match proof is ordered. The application of lamination may alter printed color appearance; TheQualityBoxes.com is not responsible for this change.

MATERIALS

Please be aware that the paper/card stock used for printing is not food-grade. If food-grade paper stock is needed, please inform us in writing prior to ordering.

CUSTOMER RESPONSIBILITY FOR PROOF AND LAYOUT APPROVAL

The customer is responsible for approving final artwork and job specifications before printing. TheQualityBoxes.com is not liable for errors arising from:
• Graphics orientation or placement, and font usage.
• Spelling, grammar, and punctuation errors.
• Incorrect die cuts, slits, folds, or missing folds.
• Finished product size.

COLOR ACCURACY AND HARDCOPY PROOFS

TheQualityBoxes.com aims to replicate colors from submitted print-ready files as closely as possible, but exact color match is not guaranteed due to printing limitations and surface properties. Color reproduction accuracy is guaranteed within 90% of the final approved proof. For guaranteed color reproduction, a hardcopy proof can be ordered at an additional charge. TheQualityBoxes.com is not responsible for color variations between submitted print-ready images and the actual product.

INDEMNITY

You agree to indemnify and defend TheQualityBoxes.com and its licensors, suppliers, directors, officers, and employees against all claims, expenses, costs, and damages, including legal fees, arising from your breach of these Terms and Conditions or any claims related to Content you incorporate into Products that do not adhere to the standard Site Content.

ORDER CANCELLATION

TheQualityBoxes.com may cancel orders prior to printing/shipping. Orders cannot be revoked if they have been shipped. Cancellations are possible during various production stages, subject to cancellation charges. Contact our Customer Service Team for cancellation charges.

DESIGN ORDERS

No refunds are issued for design service orders after successful placement.

RETURNS AND REFUNDS

All sales are final as each order is unique. TheQualityBoxes.com will reprint orders with verified errors but will not provide refunds or credits.

REPRINTS

Customers must report defects, damage, or missing items in delivered products within 3 business days of delivery. Claims filed beyond this period will not be accepted. Replacement products require returning at least 99% of the received product within 10 days of the initial delivery date. Returns require prior written authorization from TheQualityBoxes.com. Expedited printing and shipping charges are non-refundable, even for returned orders.

ORDER SHIPPING AND DELIVERY

TheQualityBoxes.com offers production options:
• STANDARD (Shipping Time NOT GUARANTEED): Ships within 10-14 business days after final proof approval. Shipping time not guaranteed.
• PRIORITY (Guaranteed to ship within 8 business days): Ships within 8 business days after final proof approval.
• EXPRESS (Guaranteed to ship within 6 business days): Ships within 6 business days after final proof approval.
Final proof approval must be received by 11:00 AM EST for the above timelines. TheQualityBoxes.com strives to print and ship orders promptly, but it is not liable for any consequences resulting from production, shipping, or delivery delays. Unforeseen technical issues, weather conditions, shipping delays, customs matters, and other factors may cause delays. Shipping dates are estimates based on supplier input and recent orders. Delays are not cause for order cancellation.

HOLIDAYS

TheQualityBoxes.com observes specific holidays. Customers are responsible for inspecting packages for damage or missing items before accepting delivery. Claims for damage or missing items must be filed within 3 business days of delivery.

SHIPPING ERRORS

TheQualityBoxes.com is not responsible for 3rd party shipping errors, missing items, or damaged shipments. Some extra pieces are typically included in each order shipment, as per industry standards. Slight deviations in order quantities are possible within a range of 5%. To ensure the required quantity, it’s advised to order 10% more.

DISCLAIMER OF WARRANTY

The Website and its Content are provided “as is” without any warranties, whether expressed or implied. You acknowledge that Website operation may have interruptions or errors. References and links to third-party products or services are provided without any warranty.

LIMITATION OF LIABILITY

TheQualityBoxes.com, its licensors, suppliers, vendors, directors, officers, employees, or agents shall not be liable for any special, indirect, incidental, or consequential damages, including loss of use, data, or profits, arising from the use or performance of the Website or from failure to provide ordered Products or services. TheQualityBoxes.com’s liability is limited to within 90% accuracy of color reproductions. TheQualityBoxes.com shall not be liable for damages caused by inappropriate or unauthorized Website use.
Please be advised that these revised terms and conditions are effective immediately.